Last Updated: January 1, 2025
1. Introduction
Welcome to the Memo Cut ("we," "us," or "our") Privacy Policy. This document outlines our commitment to protecting the privacy of our students and visitors. It details what personal information we collect to provide you with our online courses and educational content, how we use and safeguard that information, and your rights concerning your data. Your trust is the foundation of our community, and we handle all information with care and confidentiality.
2. Information We Collect
To provide you with a seamless and effective learning experience, we collect the following types of information:
- Personal Identification Information: When you create an account, enroll in a course, or contact us, we collect your name and email address.
- Account and Learning Data: To manage your educational progress, we collect information on course enrollment, lesson completion, project submissions, and feedback provided by tutors.
- Payment Information: We collect payment details, such as credit card information, to process course or subscription payments. This data is handled securely by our compliant payment processing partners (e.g., Stripe) and is not stored on our servers.
- Technical & Browsing Information: When you visit our website, we automatically collect technical data like your IP address and information about your browsing activity (e.g., pages viewed, time spent) to analyze platform performance, improve your experience, and ensure security.
3. How We Use Your Information
Your data is used exclusively to provide and enhance your learning experience with Memo Cut.
- To Provide Our Educational Services: We use your personal and learning data to grant you access to courses, track your progress, and facilitate interaction with our platform and tutors.
- To Communicate With You: We use your contact information to send account confirmations, course updates, feedback notifications, and to respond to your support inquiries.
- To Improve Our Platform: We analyze usage data to understand student needs, improve our course offerings, and enhance the functionality of our website.
- For Marketing Communications: With your explicit consent, we may use your email to send newsletters about new courses, free resources, and special offers. You can unsubscribe at any time using the link provided in every email.
4. Information Sharing and Disclosure
We do not sell or rent your personal information. Your data is shared only with trusted partners under strict confidentiality agreements to facilitate our services:
- With Third-Party Service Providers: We share necessary data with partners who help us operate our school, such as secure payment gateways (e.g., Stripe), video hosting platforms (e.g., Vimeo), community platforms (e.g., Discord), and email service providers.
- For Legal Compliance: We may disclose information if required by law, such as to comply with a court order or to protect the rights, property, or safety of Memo Cut, our students, or others.
5. Data Security
Protecting your personal information is fundamental to us. We implement robust technical and organizational security measures, including SSL/TLS encryption across our website, a secure learning management infrastructure, and strict internal data access policies to prevent unauthorized access, use, or disclosure of your information.
6. Your Data Protection Rights
You have the right to access, review, and request correction or deletion of your personal data, subject to our legal obligations to maintain certain records (such as for payment and enrollment history). To exercise your rights, please contact us directly using the information below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our commitment to your privacy, please do not hesitate to reach out.
Memo Cut Education Inc.
123 Creative Drive
Suite 100, Artville, CA 90210